Frequently Asked Questions

Everything you need to know about working with us

We are a direct manufacturer with over 40 years of experience. Our factory is located in Yiwu, Zhejiang, and we have our own R&D team, production workshops, and in-house quality control systems. You are welcome to schedule a video call or arrange an on-site visit at any time.

Our production base covers over 13,000 square meters and is equipped with 6 spinning lines, 50 crocheting machines, and 6 balling/winding units. Our monthly capacity reaches 100 tons, ensuring timely delivery even for large-volume orders.

We do not currently have one on file, but we can arrange an audit upon request.

Yes. We offer one-stop customization services including logo printing, packaging design, and product structure modifications. Please provide your design files in AI or PDF format.

Yes.

We strongly recommend Alibaba Trade Assurance. We also accept T/T, L/C, and Western Union. Typical terms are 30% deposit and 70% balance against the copy of the Bill of Lading.

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